Para ajudar as pessoas a atingirem suas metas e realizarem seu potencial, você precisa fornecer feedback regularmente. Mas a tensão de falar sobre questões delicadas pode ser esmagadora. Como passar a mensagem adequada para que ela seja não apenas bem recebida, como também capaz de motivar e incentivar as mudanças necessárias? A arte de dar feedback fornece conselhos práticos para transformar qualquer conversa sobre desempenho - de atualizações semanais a avaliações anuais - em uma oportunidade de crescimento e desenvolvimento. Não importa se você quer reconhecer um trabalho exemplar ou abordar problemas de comportamento, neste livro você encontra dicas certeiras para promover o melhor da sua equipe. Aprenda a: - conquistar a confiança de seus subordinados diretos - incluir feedback nas suas interações diárias com eles - transformar as avaliações anuais em catalisadores de crescimento - avaliar o desempenho de forma justa - enfatizar a melhoria e as conquistas, mesmo na hora de criticar - reagir com calma a alguém que fica na defensiva - reconhecer e motivar os destaques da equipe - criar planos de desenvolvimento individualizados
Authors
Various is the correct author for any book with multiple unknown authors, and is acceptable for books with multiple known authors, especially if not all are known or the list is very long (over 50). If an editor is known, however, Various is not necessary. List the name of the editor as the primary author (with role "editor"). Contributing authors' names follow it. Note: WorldCat is an excellent resource for finding author information and contents of anthologies.
Dr. Heidi Grant Halvorson is a social psychologist who researches, writes, and speaks about the science of motivation. She is the Associate Director of the Motivation Science Center at the Columbia Business School, and author of the best-selling books: Succeed: How We Can All Reach Our Goals, Nine Things Successful People Do Differently, Focus: Use Different Ways of Seeing The World for Success and Influence (co-written with E. Tory Higgins), and The 8 Motivational Challenges. HGH is also a contributor to the Harvard Business Review, 99u, Fast Company, WSJ.com, Forbes, The Huffington Post, and Psychology Today. In addition to her work as author and co-editor of the highly-regarded academic book The Psychology of Goals (Guilford, 2009), she has authored papers in her field’s most prestigious journals, including the Journal of Personality and Social Psychology, Journal of Experimental Social Psychology, Personality and Social Psychology Bulletin, European Journal of Social Psychology, and Judgment and Decision Making. She has received numerous grants from the National Science Foundation for her research on goals and achievement. HGH is a member of the American Psychological Association, the Association for Psychological Science, and the Society for Personality and Social Psychology, and was recently elected to the highly selective Society for Experimental Social Psychology. She gives frequent invited addresses and speaks regularly at national conferences, and is available for speaking and consulting engagements, primarily in education, marketing, and management. She received her PhD in social psychology from Columbia University
