HARDCOVER EDITION. 2013 MJF hardcover, Conrad Potts, Suzanne Potts (How to be Confident and Assertive at Practical tools and techniques that you can put into use immediately). How to overcome challenges with confidence No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and – if we want to be as happy and healthy as we can – we must learn to assert ourselves, make our voices heard and approach life with confidence and self-assurance. This book is a roadmap to help you navigate your way through those challenging opportunities, hurdles and milestones. Taking universal scenarios case by case, and packed with practical tips, this inspiring, down-to-earth book will give you the tools to build your self-esteem and become happier, healthier, and in control of your own destiny. - Amazon