They say about Luca's books: "I am amazed at Luca Dellanna's ability to observe, compile, and articulate […] actionable life principles here. […] It's filled with DEEP insights yet VERY readable." - Theresia Tanzil “This book was so helpful to my work. Opened my eyes up to some more reasons why change is so hard.” - Chris Murman A very thoughtful piece of writing, deep and wiring!" - David Krejca "Practical, directional advice." - Hari Meyyappan "A thoughtfully written book in very straightforward language." - A.L. Peevey "This guy! Luca is amazing. So insightful with common sense applications of Complexity and the ability to communicate clearly!!" - Bob Klapetzky What's inside

• The 4 Principles of Operational Excellence, that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with defensiveness and distrust.
• The 8 Best Practices of Operational Excellence, that effective managers use on a weekly and monthly basis to ensure that the Principles are followed in practice every day, even when conditions are not optimal, even when they are not around.
• How to get top-management buy-in, a roadmap for an effective roll-out, and systems to sustain the change. This book does not let you alone with the complex reality of implementing change in a big company where multiple projects and agendas are involved. This book will help you improve the way your team works, leading to the following benefits:
• Less stress: as your team's Operational Culture improves, they will learn how to solve alone problems you would have to micromanage instead.
• More time: as your team takes care of its own problems, you will be freed from running after emergencies and work on the things that matter.
• More respect: as you become a better leader, and your subordinates become better teammates, valuing each other's work, you will become more respected and valued.
• More budget: as your team improves its output, the bottom line contribution of your team becomes available to be redistributed as budget and bonuses for you and your team.
• A better career: the skills you will learn with this book are rare and thus valuable. They will make you a more valued and respect employee, leading to a successful career. A complete playbook with best practices you can apply starting today in your company, to translate into impactful action the Principles of Operational Excellence. It includes comparisons between the actions of good managers and bad ones, lots of detailed examples and word-by-word scripts. How to get buy-in and how to roll-out Other books only describe how an effective company looks like, ignoring how to get there. This book doesn't leave you alone with the implementation. It proposes practical tactics and word-by-word scripts you can use to obtain buy-in from the Top Management and to roll-out the change initiatives. THE COMPLETE TOOLKIT FOR THE OPERATIONS MANAGERS & SUPERVISORS IN MANUFACTURING & LOGISTICS Handle unmotivated workers and instill newfound proactivity. Get your workers to work safely, even when the boss is not looking. Get your employees to keep an orderly work-floor, even when they are not motivated. Get your quality up, while decreasing the cognitive load of your workers. Manage a fast-changing company, where workers fail to keep up with growth and change. In this handbook, you will find all the procedures you need to run your operations smoothly. Best practices that work You will only find best practices that are simple enough to be easily implemented and reliable enough to work even when your workers are tired or distracted. About the author Luca Dellanna is an Operational Excellence consultant with a long experience in helping manufacturing and logistic companies to make their operations run safely, efficiently and reliably. An automotive engineer, Luca worked for many years in the consulting unit of DuPont before starting his own consulting company. Luca specializes in helping operation managers to implement procedures that work for them.