The problem we face today is inelastic engagement. If you're drowning in a daily deluge of emails and virtual meetings, you know exactly what I mean. Look at it this way. Informal dialog and body language are largeley inelastic, but knowledge is growing exponentially. It doesn't take a genius to see that's a problem. This book takes business knowledge, along with data, vocabulary and rules, in an exciting new direction - business knowledge messaging. Here's how you can ... * Spot ambiguity * Communicate more clearly * Systemize knowledge