Chris Watson is an award-winning specialist in the promotion of adaptive management skills who founded Endor Learn & Develop in 2002 following a successful career in publishing and higher education. He provides fresh, practical ideas to extend performance at work, delivering results through people for every type of organisation – from emerging small- to medium-sized enterprises (SMEs) through to multinational corporations. Drawing on his background in leadership, psychology, education and the human sciences, he has a proven track record in harnessing potential to help organisations flourish. Incurably curious about all aspects of organisational behaviour, his aim is to strengthen relationships in the workplace by sharing straightforward solutions which people can relate to on a personal level. As an active member of the national learning and development community, Chris writes for the Business Matters publication and is a regular blogger at the Knowledge Bank. A chartered member of the Institute of Personnel and Development, he has an honours degree in psychology and a master’s in human resource management. As a keynote speaker, facilitator and coach, Chris regularly presents at regional Chartered Management Institute events, business conferences and HR forums. More recently, he has collaborated with a number of institutions to support employability initiatives and has launched an innovative toolkit for young people on the language of work. Chris lives in sleepy Lincolnshire in the UK with his wife and four children. In his spare time he enjoys watching stand-up comedy, eating spicy tacos and listening to Nick Cave albums (although rarely at the same time). He is always interested in exploring new ideas to extend the performance of people. If you have any great suggestions for developing any of the adaptive skills listed in this book, drop him a line at: hello@endorlearning.com.