
As COVID-19 and ransomware underscore, preparing for and managing crises is no longer just the work of specialists and specially designated it now routinely touches general management as well. The likelihood you will serve on a business continuity, risk management or crisis team, support one, or help clean up the mess afterwards in what the business world now calls these ‘disruptive times’ has never been greater. As a leader, there is hence enhanced value in being properly prepared when a crisis threatens your strategic interests. This book, filled with anecdotes and examples ranging from fraud, corporate espionage and cyber attacks to disasters, terrorism and missing executives, aims to serve you as a primer. From the White House to boardrooms, Dutch-American author Glenn Schoen has more than 35 years’ experience in the crisis and security management fields. This includes helping over 150 corporate, government and international institution clients manage crisis situations in over 40 countries and training over 50 large organization crisis teams. He is based in The Netherlands and a regular speaker and commentator on crisis and security issues, including over 25 years on CNN.