Create the company culture of your dreams—and make it last. In every organization, people either love their work or loathe it; they contribute or coast. Your culture can be soul enriching or soul crushing. Your culture gives life or takes it. Your employees care deeply or couldn’t care less. Your organization’s culture can become the most valuable intangible asset you steward. You can build a high performance culture—a place where people and the organization win. But cultures like this don’t just happen overnight—leaders are responsible for fostering them. So, what really contributes to a thriving culture? What can a leader do to make a difference? Mark Miller and his team conducted a global study with more than 6,000 participants from ten countries to find the answers to these questions and more. In Culture Rules, leaders will learn the three simple rules that determine the health, vitality, and sustainability of culture, enabling them to build organizations that uncover untapped potential and transform it into performance. Play the game well and you’ll be astonished by what your organization can become. Culture rules!
Author
My career at Chick-fil-A began over forty years ago as an hourly team member in one of the local restaurants. Shortly thereafter, I became the sixteenth corporate employee—my first job: working in the warehouse. Since that day, I have worked all across the business from starting our Corporate Communications group and our Quality & Customer Satisfaction Team to leading in Restaurant Operations, Training & Development, Leadership Development and more! For the last twenty years, I have focused much of my time on serving leaders, helping them grow themselves, their teams, and their organizations. In addition to my role at Chick-fil-A, I’ve also had the privilege to teach and lead in not-for-profit organizations domestically and globally. Although the context is different in every organization, the problems have common roots and so do the solutions. Along the way, I have been fortunate to author (and co-author) a few books – eight and counting. Today, more than a million books are in print in 25+ languages. My approach to writing has always been to find what is true in principle and figure out how to make it applicable to the real world.
