Part of Series
You can’t always predict who will use your products, or what emotional state they’ll be in when they do. But by identifying stress cases and designing with compassion, you’ll create experiences that support more of your users, more of the time. Join Sara Wachter-Boettcher and Eric Meyer as they turn examples from more than a dozen sites and services into a set of principles you can apply right now. Whether you’re a designer, developer, content strategist, or anyone who creates user experiences, you’ll gain the practical knowledge to test where your designs might fail (before you ship!), vet new features or interactions against more realistic scenarios, and build a business case for making decisions through a lens of kindness. You can’t know every user, but you can develop inclusive practices that support a wider range of people. This book will show you how.
Author
Eric A. Meyer has been working with the Web since late 1993 and is an internationally recognized expert on the subjects of HTML and Cascading Style Sheets (CSS). He is the principal consultant for Complex Spiral Consulting and lives in Cleveland, Ohio, which is a much nicer city than you've been led to believe. A graduate of and former Webmaster for Case Western Reserve University and an alumnus of the same fraternity chapter to which Donald Knuth once belonged, Eric coordinated the authoring and creation of the W3C's CSS Test Suite and has recently been acting as List Chaperone of the highly active css-discuss mailing list. Author of "Eric Meyer on CSS" (New Riders), "Cascading Style Sheets: The Definitive Guide" (O'Reilly & Associates), "CSS2.0 Programmer's Reference" (Osborne/McGraw-Hill), and the fairly well-known CSS Browser Compatibility Charts, Eric speaks at a variety of conferences on the subject of standards, CSS use, and Web design. For nine years, he was the host of "Your Father's Oldsmobile," a weekly Big Band-era radio show heard on WRUW 91.1-FM in Cleveland. When not otherwise busy, Eric is usually bothering his wife Kat in some fashion.
