
Jay Baer is the co-author of The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter & More Social. He is social media strategy consultant, and founder of the firm Convince & Convert, that works with leading companies and their agencies on social media integration. His Convince & Convert blog is one of the world’s top English-language marketing resources, as was ranked the #3 social media blog in the world. A founder of five companies, Baer has consulted for more than 700 companies on a variety of digital marketing and social media initiatives since 1994, and clients have included Nike, Sony, P&G, Monsanto, Caterpillar, MetLife, and Cadbury. A November, 2010 issue of Fast Company Magazine cited him as one of the three leading social media advisors in America.

How to Embrace Complaints and Keep Your Customers
2016

The Complete Guide to Creating Customers with Word of Mouth
2018

7 Shifts to Make Your Business Faster, Smarter and More Social
2011

Why Smart Marketing Is about Help Not Hype
2013

Why Smart Accountants Are Helping, Not Selling
2014

Why Smart Real Estate Professionals are Helping, Not Selling
2014