Jill Geisler heads the leadership and management faculty of the Poynter Institute. She's helped thousands of managers become better bosses—and true leaders. Jill's "What Great Bosses Know" podcasts on iTunes U have been downloaded millions of times, according to Apple. Jill joined the Poynter Institute after a lengthy first career in broadcast journalism, where she was among the country's first female news directors. Jill is known for the humor and humanity she brings to her teaching and coaching. She believes the most important thing leaders do is help others succeed—and her management mantra has always been "life's too short to work with jerks." Jill has a bachelor's degree in journalism from the University of Wisconsin and a master's in leadership studies from Duquesne University. Jill lives in Wisconsin and commutes to the Poynter Institute in St. Petersburg, Florida. She is married and the mother of two young adult sons.