Little Cindy Morgan is thrilled when her parents buy her a bag of magnetic, colored letters that she can use to make words on the front of the fridge. Cindy, an only child with no friends, spends hours crafting messages for her parents to answer. Years later, Cindy realizes that someone - or something - other than her parents was answering her messages, something perhaps not of this world. When Cindy learns a dark secret about her past, her world unravels as the past comes back to haunt them all.