A Searing Inside Look at America's Broken Promise of Rehabilitation When Kelly Surette walked through the metal detectors of a local county jail as the new Clinical Supervisor, she believed she could make a difference. Armed with a master's degree in criminal justice and a passion for reform, she was ready to help incarcerated men transform their lives through meaningful rehabilitation programs. What she discovered instead was a criminal justice system more focused on punishment than redemption. Promises Broken is a gripping memoir that exposes the harsh realities behind America's correctional facilities. Surette takes readers deep inside jail walls, where she ineffective prison programming that set men up to failA culture of mass incarceration where rehabilitation took a backseat to controlCorrections officers and administrators more interested in power than reformMen desperate for second chances, caught in a cycle of recidivism with few tools to break freeToxic workplace dynamics that drove out anyone trying to improve prison conditionsFrom dangerous encounters with violent offenders to heartbreaking sessions with men struggling with mental illness and addiction, Surette shares raw, unforgettable stories of the human beings society has written off. She reveals how the prison reform movement is being undermined from within—by incompetent leadership, inadequate prison education, poor jail healthcare, and a system that profits from failure rather than success. This eye-opening account challenges everything we think we know about the correctional system and asks urgent If rehabilitation is a lie, what are we really doing to the 2.3 million people behind bars? And what happens to our communities when broken men return to the streets, unchanged and unprepared? Promises Broken is essential reading for anyone interested in criminal justice reform, true crime, social justice, and the future of incarceration in America. A story of idealism shattered, humanity tested, and the urgent need for change in our nation's jails and prisons.