Saber escuchar es una habilidad crítica que los líderes y gerentes a menudo no valoran. Si aprendes a escuchar con atención, contribuirás a incrementar el compromiso entre tus empleados, favorecerás el desarrollo de nuevas ideas y, en las discusiones, escucharás lo que es realmente importante, en lugar de lo que esperabas escuchar. Este libro te enseñará qué hacen aquellos que realmente saben escuchar,a mantenerte plenamente presente en las conversaciones difíciles y cómo la escucha empática puede ayudar en el aprendizaje y crecimiento de los demás.
Authors
Librarian Note: There is more than one author by this name in the Goodreads database. Ron Friedman, Ph.D. is an award-winning psychologist and the author of a high-anticipated new book from Penguin Random House/Perigee, titled The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace. An expert on human motivation, Friedman has served on the faculty of the University of Rochester, Nazareth College, and Hobart and William Smith Colleges, and consulted for some of world’s most successful organizations. Popular accounts of his research have appeared on NPR and in major newspapers, including The New York Times, Washington Post, Boston Globe, Vancouver Post, the Globe and Mail, The Guardian, as well as magazines such as Men’s Health, Shape, and Allure. Prior to founding ignite80, Ron worked with Barack Obama’s chief pollster to develop innovative research techniques for gauging public opinion. He also founded a market research and strategy consultancy to help companies launch products, reposition brands, and develop powerful communication strategies. He contributes to the blogs of Harvard Business Review, Fast Company, Forbes, 99u, and Psychology Today.
Nilofer Merchant is a master at turning seemingly “wild” ideas into new realities and showing the rest of us how we can too. A recovering business executive from Apple and other tech companies, she has personally launched more than 100 products, netting $18B in sales. (That's billions, not millions.) The Power of Onlyness is her third book. Her prior ideas have earned her quite a few recognitions. CNBC has called Nilofer a visionary. Her 2nd book, 11 Rules for Creating Value in the #SocialEra, was released in the Fall of 2012, by Harvard Business Press. It was chosen by Fast Company as one of the Best Business Books of 2012. In 2013, she was awarded the prestigious "Future Thinker" award, from Thinkers50 which ranks the the world's leading business thinkers. This particular award is chosen to recognize someone who will most likely shape the future of management in both theory and practice. You might also know of Nilofer from her TEDtalk, which changed the dialogue of activity with the meme, "Sitting Is The Smoking Of Our Generation" where she talks of the profound and yet easy value in adopting walkntalk meetings. It's ranked in the top 10% of all TEDtalks.
