Morgen is the author of the New York Times Business Bestseller Selling with Integrity and 7 other books and 1300 articles on topics such as change management, decision making, listening, marketing automation and sales. Her off-kilter thinking generates ideas on how systems of any kind can change congruently, and how we all can enable each other to bring our brains, hearts, and authenticity to relationships and the workplace. Morgen is the author of a award-winning blog that features articles on sales, questions, customer service, decision making, marketing, and listening. www.sharondrewmorgen.com.