Two people at a crossroads, two remote mountain cabins, and a Christmas they’ll never forget. Sophie Furnell loves her job as a 911 operator, and she’s good at it. One call at a time, she makes her community a better place. But one night, she has to tell a caller that help isn’t coming. Soon after, her job is defunded. Disheartened and broke, she sets off for the Adirondacks to house-sit her grandmother’s rental cottage. As violence sweeps through his neighborhood, Cole Marick defends his bicycle shop and loses. His wounds heal, but the business he’s worked hard to build is destroyed, along with his faith in humanity. Leaving the boarded-up neighborhood storefronts behind, Cole retreats to his family’s Adirondack fishing camp. Amid towering snow-laden trees, two neighbors have come seeking refuge. But not even the shimmer of holiday lights against new-fallen snow is enough to bring Christmas joy to their two damaged spirits. Neither has seen much in the way of miracles lately, but as a snowstorm blows in and Christmas approaches, they discover that miracles come in many forms.