How to Communicate
The Ultimate Guide to Improving Your Personal and Professional Relationships
1995
First Published
3.92
Average Rating
328
Number of Pages
Both authors are PhDs in Psychology. Practically every advice written in this book is backed up by some empiracal evidence or study. The book covers all aspects of communication such as listening, body language, and influencing others using operant conditioning. One should note that this book focuses improving relationships through better communication. Hence, this book is not suitable for situations where antagonistic and competitive communication styles are warranted. For example, I thought the chapter on negotiation was poor due to the fact that the book promotes a "nice guy who will listen" approach to negotiation. Such approach to negotiation with no competitive strategic objective will spell disaster against a well seasoned negotiation sharks in a professional environment. Overall, the book offers solid scientifically based advice on personal communication. Just don't rely too much on it in a setting where competition, not cooperation, can be the norm.
Avg Rating
3.92
Number of Ratings
133
5 STARS
32%
4 STARS
35%
3 STARS
29%
2 STARS
4%
1 STARS
1%
goodreads
Author
Matthew McKay
Author · 35 books
Matthew McKay, PhD, is a professor of psychology at the Wright Institute in Berkeley, and author of more than 30 professional psychology and self-help books which have sold a combined total of more than 3 million copies. He is co-founder of independent self-help publisher, New Harbinger Publications. He was the clinical director of Haight Ashbury Psychological Services in San Francisco for twenty five years. He is current director of the Berkeley CBT Clinic. An accomplished novelist and poet, his poetry has appeared in two volumes from Plum Branch Press and in more than sixty literary magazines. His most recent novel, Wawona Hotel, was published by Boaz Press in 2008.
