
2014
First Published
3.95
Average Rating
176
Number of Pages
Blanchard provides business leaders and employees with the one book they need to raise customer service to a world-class levelthe key to building a more solid, profitable company
Avg Rating
3.95
Number of Ratings
234
5 STARS
35%
4 STARS
35%
3 STARS
21%
2 STARS
7%
1 STARS
2%
goodreads