2014
First Published
3.96
Average Rating
176
Number of Pages
Blanchard provides business leaders and employees with the one book they need to raise customer service to a world-class levelthe key to building a more solid, profitable company
Avg Rating
3.96
Number of Ratings
245
5 STARS
36%
4 STARS
36%
3 STARS
20%
2 STARS
7%
1 STARS
2%
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