Jackson Merritt's first night in London has concluded with an unexpected bang. Acting on instinct, he steps into the midst of an attempted theft that leads him into the life, and heart of Vanessa Colby. A personal shopper at world-famous Harrods, Vanessa wants only to savor the start of the Christmas season. She's not looking for love, but after being rescued from harm by Jackson, she finds herself falling fast and hard for the handsome American who heads North American operations for her family's IT firm. But a woman from Jackson’s past shows up in London as well—and if she can’t win him back, she’s bent on destroying his career, and any future happiness with Vanessa. As truths play out, as emotions are faced and reconciled, Jackson and Vanessa must confront the ideas of reformation, forgiveness, and finding a way to love…even in the darkest circumstances.